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Crisis Center moving to new location May 2021

April 12, 2021

Family Services’ Crisis Center will continue to serve Brown County residents at new, state-of-the-art facility.

Construction of state-of-the-art facility that will house the Crisis Center nears completion at the Community Treatment Center campus at 3150 Gershwin Drive in Green Bay, Wisconsin. (Image Courtesy Jenny Younk, Crisis Center Program Manager)

(Green Bay, WI) – Family Services of Northeast Wisconsin is proud to announce, in partnership with Brown County Human Services, the relocation of the Crisis Center program from its longtime location in downtown Green Bay to the Community Treatment Center campus at 3150 Gershwin Drive, Green Bay, WI 54311. This newly constructed, state-of-the-art facility was designed with the people of Brown County in mind and offers an abundance of natural light – a feature the Crisis Center team believes will promote peace and healing for the people they serve from the moment they arrive.

The physical move is anticipated to occur on Tuesday, May 25, 2021.

The Crisis Center phone number will remain the same at 920-436-8888. Program leadership is making every effort to remain fully operational during the transition. Community members who are in need of support during the week of the move are encouraged to call and a Crisis Counselor can mobile out to their location. If a person in crisis encounters any difficulty in making connection via phone they are encouraged to try again after a few moments or contact their local law enforcement department for assistance in making a connection with the Crisis Center team.

In 2020, throughout the pandemic, Crisis Center counselors assisted more than 21,000 callers and helped nearly 4,200 people in person. Of those served, 93% reported a resolution to their crisis during follow-up contact and 97% shared that staff treated their family or significant other with dignity and respect. One client reported,All of the people that worked with me made me feel very safe and important.”

A crisis situation can occur at any time in any person’s life regardless of age, race, or economic status. Those wishing to talk about their own concerns are encouraged to pick up the phone and dial 920-436-8888.  Crisis Counselors can provide support over the phone or in person at the Crisis Center. They can also come to you anywhere in Brown County. All services are free and confidential.

To learn more about the Crisis Center and its services, please click here to visit the Crisis Center webpage.