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About Us

We are a non-profit, human services agency offering more than 35 programs that support the people of Northeast Wisconsin during challenges and transitions in their lives. Our staff uses a trauma-informed approach to help struggling children, teens, and adults reconnect to their family and community.

At Family Services, we’ve made it our mission to protect, heal and care for the most vulnerable people in Northeast Wisconsin. In 2019, you allowed us to help over 18,000 children, families and individuals through life’s challenges and transitions.


of clients surveyed said our staff helped them reach their goals


Crisis Calls were answered by our crisis counselors in 2019.


of therapy clients reduced their symptoms in 2019.


victims of child maltreatment were heard at Willow Tree.

Our programs and services are aimed at helping to solve complex community issues like sex trafficking, child abuse, sex crimes, violence, homelessness and addiction.

We’ve been serving our community for more than a century.

While we’re proud of our growth, we’re also proud to say we’ve maintained our core values from start to finish.

Family Services building from the 1900s


Family Services was founded as Associated Charities — the first human service agency in Green Bay.


We became a Charter Member of the Community Chest (now known as the United Way).


Our name changed from Associated Charities to Family Service Association of Brown County.
Signs about Crisis Intervention Center and Mental Health


The Crisis Center was founded in Brown County.


The Sexual Assault Center (originally founded in 1974 at Bellin Hospital) became part of Family Services.


Our name changed from Family Service Association to Family Services of Northeast Wisconsin.
Family Services building with Willow Tree sign


We celebrated our 100th anniversary.


The Residential Treatment Program took occupancy of the new Billie Kress Center for Youth Development in March, named after a major financial contributor.


Willow Tree Cornerstone Child Advocacy Center officially opened in January.
Family Services


We adopted new mission and vision statements.


Protect. Heal. Care.


Communities of thriving children, strong families and healthy individuals.