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To Our Clients, Partners, and Friends:

All Family Services locations remain closed to outside community and customer foot traffic, including walk-in traffic to the Crisis Center. The Crisis Center and Sexual Assault Center hotlines remain open and continue to provide 24/7 services. All other programs continue to provide telehealth services in the form of virtual visits and by phone. As always, please contact us if you have any questions or concerns at (920) 436-6800 in Green Bay and (920) 739-4226 in Menasha.


At Family Services, we’re committed to supporting all people through life’s challenges and transitions.

Learn About Our Approach


A community partnership to protect, heal and care for abused children.

On average, there are about 5,000 reports of child abuse in Brown County each year. That’s why we opened Willow Tree in 2011. Willow Tree provides a safe, child-friendly facility with a home-like atmosphere where children and their families can go to report abuse and begin their recovery. Our staff will assist families each step of the way, from the early stages of an investigation through medical assistance and healing.

Find out more

“I have struggled to find a therapist that fits for a long time.

I find so much comfort and relief from every second of daily stress after my appointment.”

— Counseling Clinic client

“Over the years, I’ve had experience with a number of counseling services – this is by far the best.”

— Counseling Clinic client

“Triumph really helped me think about my future.

I just have to be a little curious, because with the tiniest drop of curiosity, I will want to survive and see what the future holds for me. Now I want to actually finish high school and maybe even attend college.”

— Triumph student

“The staff, including my current therapist, have been a great support system and a prevalent piece in my recovery.

I am always treated with dignity, respect and compassion.”

— Counseling Clinic client

“Changed everything in my child’s life with the help she provided.

I’m glad I made the call.”

— Crisis Center caller

“Good program, great staff.

My child connected with all.”

— Parent of Day Treatment client

“I left the foster care system with no real direction and thought that I would be fine returning home but the abuse just started again.

This program taught me how to do it on my own and I am more thankful than anyone will ever know.”

— Housing Services client

“They listened to my problems and helped with new situations.

I really felt like it was a second family”

— Teen in Open Door Youth’s Expect Respect program

“My son created a peer group.

He’s never had that before. Thank you! Love the activities, workers are so creative.”

— Parent of SELF client

“I don’t know what I would have done without my advocate.

I believe she is the reason I am still here today.”

— Sexual Assault Center client


Each year we serve thousands of children and their families through a variety of programs. These small but powerful words are the essence of what we do every day at Family Services. We care for children and youth in need, protect them from harm, and heal those that have been hurt by abuse and neglect.


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