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About Us

We are a non-profit, human services agency offering more than 35 programs that support the people of Northeast Wisconsin during challenges and transitions in their lives. Our staff uses a trauma-informed approach to help struggling children, teens, and adults reconnect to their family and community.


Protect. Heal. Care.


Communities of thriving children, strong families and healthy individuals.


Family | Respect | Compassion | Integrity | Trust

Our Impact


At Family Services, we’ve made it our mission to Protect, Heal, and Care for the most vulnerable people in Northeast Wisconsin. Each year, your contributions allow us to help over 25,000 children, families and individuals right here in Northeast Wisconsin. We provided additional support through 45,000+ calls, texts, and chats across Wisconsin through the 988 Suicide & Crisis Lifeline.


of people in crisis reported a safe resolution to their situation through our services.


home visits guided parents and aided their child’s development, a key component in reducing the risk of child abuse.


survivors of sexual assault had an advocate at their side through the medical, legal, and healing process –  ensuring survivors’ voices are heard.


of therapy clients showed an improvement in mental health symptoms, 7% higher than the national average.

Our programs and services are aimed at helping to solve complex community issues like suicide, child abuse, sexual assault and human trafficking, isolation and addiction.

We’ve been serving our community for more than a century.

While we’re proud of our growth, we’re also proud to say we’ve maintained our core values from start to finish.

Family Services building from the 1900s


Family Services was founded as Associated Charities — the first human service agency in Green Bay.


We became a Charter Member of the Community Chest (now known as the United Way).


Our name changed from Associated Charities to Family Service Association of Brown County.
Signs about Crisis Intervention Center and Mental Health


The Crisis Center was founded in Brown County.


The Sexual Assault Center (originally founded in 1974 at Bellin Hospital) became part of Family Services.


Our name changed from Family Service Association to Family Services of Northeast Wisconsin.
Family Services building with Willow Tree sign


We celebrated our 100th anniversary.


The Residential Treatment Program took occupancy of the new Billie Kress Center for Youth Development in March, named after a major financial contributor.


Willow Tree Cornerstone Child Advocacy Center officially opened in January.
Family Services


We adopted new mission and vision statements.

Board of Directors

Chair: Kristy Maney, Nicolet National Bank

Vice Chair: Stacie Gries, Johnson Bank

Treasurer: John Frey

Secretary: Rashad Cobb, Brown County United Way

Susan Baranczyk, J.J. Keller

Jenene Calloway, Schreiber Foods

Gwen Christensen, Advocate Aurora Health

Todd Delain, Brown County Sheriff

Sandy Ewald

Jim Filter, Schneider

Jennifer Garceau, Howard Suamico School District

Alonzo Kelly, Kelly Leadership Group

Chad Levanetz, Ruder Ware

Justin Merritt, Green Bay Packaging

Bob Monroe, Procter & Gamble

Jill Murphy

Tom Sigmund, NEW Water

Stacy Stecker, Associated Bank

Tony Steffek, Amundsen Davis Law

Kevin Wood, WEC Energy Group


Willow Tree Advisory Board

Christy Policy (Chair)

Amanda Auricchio

Erin Enright

Dr. Sherri Hoyman, MD, Bellin Health

Chad Jeskewitz, Spotter, Inc.

Charlie Millerwise, Green Bay Packers

Stacy Stecker, Associated Bank

Anthony Steffek, Amundsen Davis LLC

Travis Vanden Heuvel, KHROME

Family Services Leadership

President & CEO: Lois Mischler