Crisis Center

The Crisis Center of Family Services provides face-to-face professional, short-term counseling, 24 hours a day, 7 days a week for people of all ages in Brown and Sheboygan Counties. The same services are provided by our center for Kewaunee County, after-hours only. The Crisis Team in Brown County also serves 13 counties in Northern and Northeastern Wisconsin with professional crisis counseling over the phone, 24/7 (see list at right).


Counseling services are available for nearly any situation you or your loved ones may be facing, including but not limited to:

  • Alcoholism or Alcohol Abuse

  • Anxiety

  • Couples Conflicts

  • Depression

  • Divorce

  • Domestic Violence

  • Drug Abuse

  • Grief and Loss

  • Housing

  • Job Loss

  • Major Life Changes

  • Mental Health

  • Parent/Child Conflicts

  • Relationship Issues

  • Runaway Youth

  • Sexual Assault or Abuse

  • Suicide and Suicide Prevention


Staff of the Crisis Center have a bachelors or masters degree in a mental health discipline and are trained in crisis intervention. Our goal is to intervene in crisis situations as skillfully and quickly as possible to stop ineffective behaviors and return people to their level of coping before the crisis. While our telephone counselors remain in the center to consult over the phone, we also offer mobile crisis counselors who will see people anywhere in Brown or Sheboygan County.


What to Expect When You Come to the Crisis Center:

Counselors will listen to you and provide an assessment of your current situation. A plan will be developed with you that meets both your immediate and long-term needs. We will also follow-up with you to re-evaluate your status and refer you to other community resources if additional help is needed.


Crisis Center Services include (may vary by county):

  • Telephone counseling

  • In-person assessment

  • Short-term counseling

  • Active follow-up and assistance

  • Community education and outreach

  • Information about community programs

  • Assessment for admission to inpatient treatment

  • Administer Salvation Army hotel vouchering after business hours if certain criteria is met  (Brown County only)

  • Provide Travelers Assistance to non Brown County residents who are stranded in Green Bay  (Brown County only)

  • Provide after-hours phone service for Open Door Youth Services and the Sexual Assault Center of Family Services  (Brown County only)

  • Community collaboration with 211 and the Aging and Disability Resource Center in Brown County (See 2018 report)


Other Helpful Links:


24-hour Crisis Center Hotlines:

Brown County

300 Crooks St, Green Bay



Sheboygan County Mobile Crisis Program

1202 N 31st St, Sheboygan
(inside Turning Point, CBRF)



Crisis Services by phone only:

Ashland County:  1-866-317-9362

Bayfield County:  1-866-317-9362

Door County:  1-920-746-2588

Florence County:  1-866-317-9362

Forest County:  1-888-299-1188

Iron County:  1-866-317-9362

Oneida County:  1-888-299-1188

Portage County:  1-866-317-9362

Price County:  1-866-317-9362

Sawyer County:  1-866-317-9362

Shawano County:  1-888-238-3253

Taylor County:  1-866-317-9362

Vilas County:  1-888-299-1188


For program questions and non-crisis situations, you may also contact Jenny Younk, Program Manager, by email or call 920-436-4360 ext. 1288.




Crisis Center logo


View a Crisis Center brochure:

- Brown County:  English  / Spanish

- Sheboygan County:  English