The Crisis Center of Family Services provides face-to-face professional, short-term counseling, 24 hours a day, 7 days a week for people of all ages in Brown and Sheboygan Counties. The same services are provided by our center for Kewaunee County, after-hours only. The Crisis Team in Brown County also serves 13 counties in Northern and Northeastern Wisconsin with professional crisis counseling over the phone, 24/7 (see list at right).
Counseling services are available for nearly any situation you or your loved ones may be facing, including but not limited to:
Alcoholism or Alcohol Abuse
Grief and Loss
Major Life Changes
Sexual Assault or Abuse
Suicide and Suicide Prevention
Staff of the Crisis Center have a bachelors or masters degree in a mental health discipline and are trained in crisis intervention. Our goal is to intervene in crisis situations as skillfully and quickly as possible to stop ineffective behaviors and return people to their level of coping before the crisis. While our telephone counselors remain in the center to consult over the phone, we also offer mobile crisis counselors who will see people anywhere in Brown or Sheboygan County.
What to Expect When You Come to the Crisis Center:
Counselors will listen to you and provide an assessment of your current situation. A plan will be developed with you that meets both your immediate and long-term needs. We will also follow-up with you to re-evaluate your status and refer you to other community resources if additional help is needed.
Crisis Center Services include (may vary by county):
Active follow-up and assistance
Community education and outreach
Information about community programs
Assessment for admission to inpatient treatment
Administer Salvation Army hotel and food vouchering after business hours if certain criteria is met (Brown County only)
Provide Travelers Assistance to non Brown County residents who are stranded in Green Bay (Brown County only)
Community collaboration with 211 and the Aging and Disability Resource Center in Brown County (See 2015 report)