Upcoming QPR Training

Crisis Center

The Crisis Center of Family Services provides professional, short-term counseling, 24 hours a day, for people of all ages in Brown, Shawano, or Sheboygan Counties. Counseling services are available for nearly any situation you or your loved ones may be facing, including but not limited to:

  • Alcoholism or Alcohol Abuse

  • Anxiety

  • Couples Conflicts

  • Depression

  • Divorce

  • Domestic Violence

  • Drug Abuse

  • Grief and Loss

  • Housing

  • Job Loss

  • Major Life Changes

  • Mental Health

  • Parent/Child Conflicts

  • Relationship Issues

  • Runaway Youth

  • Sexual Assault or Abuse

  • Suicide and Suicide Prevention

 

Staff of the Crisis Center have a bachelors or masters degree in a mental health discipline and are trained in crisis intervention. Our goal is to intervene in crisis situations as skillfully and quickly as possible to stop ineffective behaviors and return people to their level of coping before the crisis. While our telephone counselors remain in the center to consult over the phone, we also offer mobile crisis counselors who will see people anywhere in Brown, Shawano or Sheboygan County.

 

What to Expect When You Come to the Crisis Center:

Counselors will listen to you and provide an assessment of your current situation. A plan will be developed with you that meets both your immediate and long-term needs. We will also follow-up with you to re-evaluate your status and refer you to other community resources if additional help is needed.

 

Crisis Center Services include:

  • Telephone counseling

  • In-person assessment

  • Short-term counseling

  • Active follow-up and assistance

  • Community education and outreach

  • Information about community programs

  • Assessment for admission to the Brown County Mental Health Center

  • Administer Salvation Army hotel and food vouchering after business hours if certain criteria is met

  • Provide Travelers Assistance to non Brown County residents who are stranded in Green Bay

  • Provide after-hours phone service for Open Door Youth Services and the Sexual Assault Center of Family Services

  • Community collaboration with 211 and the Aging and Disability Resource Center in Brown County (See 2009 report)

 

Other Helpful Links:

In 2009, The Crisis Center
provided 5,496 in-person counseling sessions and answered 29,682 telephone crisis calls.

 

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24-hour Crisis Center Hotlines:

Brown County

300 Crooks St, Green Bay

920-436-8888

 

Shawano County Crisis Team

504 Lakeland Rd, Shawano
(Dept of Community Programs)

715-526-3240

 

Sheboygan County Mobile Crisis Program

1202 N. 31st St, Sheboygan
(inside Turning Point, CBRF)

920-459-3151

 

For program questions and non-crisis situations, you may also contact Tana Koss, Program Manager, by email or call 920-436-4360 ext. 1252.

 

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Crisis Center logo

 

View a Crisis Center brochure: English / Spanish