Crisis Center

(Serves Brown, Shawano and Sheboygan Counties)

The Crisis Center of Family Services provides free, professional, short-term counseling for people of all ages in the Brown, Shawano and Sheboygan County areas.

24-hour Crisis Center Hotlines:

Brown County            Shawano County        Sheboygan County
920-436-8888         715-526-3240          920-459-3151

The Crisis Center provides counseling for any situation you or your loved ones may be facing, including but not limited to:

      w  Alcoholism or Alcohol Abuse     w  Anxiety     w  Couples Conflicts     w  Depression     w  Divorce

      w  Domestic Violence     w  Drug Abuse     w  Grief and Loss     w  Housing     w  Major Life Changes
     
w  Mental Health     w  Parent/Child Conflicts     w  Relationship Issues     w  Runaway Youth

      w  Sexual Assault or Abuse     w  Suicide and Suicide Prevention

Staff of the Crisis Center have a bachelors or masters degree in a mental health discipline and are trained in crisis intervention. Our goal is to intervene in crisis situations as skillfully and quickly as possible to stop ineffective behaviors and return people to their level of coping before the crisis. While our telephone counselors remain in the center to consult over the phone, we also offer mobile crisis counselors who will see people anywhere in Brown, Shawano or Sheboygan County.

What to Expect When You Come to the Crisis Center:
Counselors will listen to you and provide an assessment of your current situation. A plan will be developed with you that meets both your immediate and long-term needs. We will also follow-up with you to re-evaluate your status and refer you to other community resources if additional help is needed.

Crisis Center Services include:

  w  Telephone counseling

  w  In-person assessment

  w  Short-term counseling

  w  Active follow-up and assistance

  w  Community education and outreach

  w  Information about community programs

  w  Assessment for admission to the Brown County Mental Health Center

  w  Administer Salvation Army hotel and food vouchering after business hours if certain criteria is met

  w  Provide Travelers Assistance to non Brown County residents who are stranded in Green Bay

  w  Provide after-hours phone service for the Runaway Project and Sexual Assault Center of Family Services

The Crisis Center of Family Services also offers Critical Incident Stress Management (CISM) training to individuals, families, and other groups  (i.e. schools, emergency rooms, fire and rescue and police departments). CISM training is useful to anyone who faces a critical incident such as a traumatic death, accident, and/or other experience.

Other Helpful Links:

American Association of Suicidology

NAMI Wisconsin  (National Alliance for the Mentally Ill)

Depression is Real (American Psychiatric Foundation)

Crisis Center of Family Services

24-hour Crisis Lines: 920-436-8888 (Brown County),

715-526-3240 (Shawano County), or 920-459-3151 (Sheboygan County)

Email: crisis@familyservicesnew.org

Program Manager: Tana Koss, 920-436-4360 ext. 1252 or tkoss@familyservicesnew.org

View a Crisis Center brochure: English / Spanish

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